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Clarivate Q&A

Does the metadata for emedia have reading program information included in the data

 

Stevens, Beth (External) was invited to the meeting.

 

What options do you have for operating when the internet is out?

 

Can users do self-registration online?

 

Stephanie Prigoff (External)

Does the metadata for emedia have reading program information included in the data

Yes, with syndetics unbound reading program information is attached to the record in discover.

 

Can blocks or notes appear in a different color to draw attention to them?

 

Can patron accounts be linked (parent/guardian and child)?

 

Milowicki, Karen (External)

What options do you have for operating when the internet is out?

We have an offline feature that will allow you to continue to check out.  Once internet is restored you can update the transaction with one click.  Because Polaris is web-based, you can use a hotspot and continue to use Polaris while the internet is down.

 

Milowicki, Karen (External)

Can patron accounts be linked (parent/guardian and child)?

Yes associations are for family accounts

 

Neda Zimmerman (Unverified) left the chat.

 

Michelle Hughes (External)

Can blocks or notes appear in a different color to draw attention to them?

Because of our strong accessibility rules, the color cannot be changed.  It is WCAG 2.1 compliant.

 

Can the patron suspend a hold without an unsuspend date (so that it never unsuspends)?

 

Is the system RFID enabled?

 

Milowicki, Karen (External)

Can patron accounts be linked (parent/guardian and child)?

Yes patron accounts can be linnked in Polaris and again in the mobile app.

 

Rose Harrison (Unverified)

Can the patron suspend a hold without an unsuspend date (so that it never unsuspends)?

The short answer is yes.  They can do this directly in Discover and the Mobile app.

 

Michelle Hughes (External)

Is the system RFID enabled?

Yes Polaris is RFID enabled.

 

If a hold is denied, can it be filled by another library?

 

Rose Harrison (Unverified)

If a hold is denied, can it be filled by another library?

Absolutely!

 

Is there an academic reserve module for academic libraries?

 

in vega, can patrons reserve a time slot to use a resource like a 3d printer on a same day basis or see a calendar of availability?

How much control do we have regarding the upgrade schedule?  Can upgrades be scheduled outside of library hours?

 

Is there an automated way of maintaining authority headings or reading programs/lexile?

 

Beth-Ann Ryan (Unverified)

Is there an academic reserve module for academic libraries?

Hi Beth – I will get more details for you.  Because we are apart of Clarivate, academic libraries have choices.  For instance, Polaris can connect directly to Summon and EXLibris product that can be included in a contract.  However, some of our current Academic Libraries choose to use the Polaris PowerPak OPAC.

 

Stephanie Prigoff (External)

in vega, can patrons reserve a time slot to use a resource like a 3d printer on a same day basis or see a calendar of availability?

With Vega Program patrons can reserve a time slot to use a resource.

 

Is there the ability to use local subject headings or authority records?

 

Can non desired headings be stripped from records like MESH or Sears?

 

Rose Harrison (Unverified)

How much control do we have regarding the upgrade schedule? Can upgrades be scheduled outside of library hours?

You have complete control over the update schedule including off hours

 

Rose Harrison (Unverified)

Is there an automated way of maintaining authority headings or reading programs/lexile?

Absolutely!  With Polaris you will receive Automatic Authority records weekly and at the time of cataloging.

 

Is it possible to allow materials to fill holds but cannot go into transit?

 

Charlow, Maddie A. (Library) (External)

Is there the ability to use local subject headings or authority records?

Yes, you can use local subject headings and authority records

 

Stephanie Prigoff (External)

Can non desired headings be stripped from records like MESH or Sears?

Yes, headings can be stripped from the record.

 

Potts, Karen (External) was invited to the meeting.

 

Rose Harrison (Unverified)

Is it possible to allow materials to fill holds but cannot go into transit?

Yes, it is possible.  I will need to get you more detailed information.

 

Could we briefly go over the reports capability before ending the demonstration?

 

Correct – Library of Things items that must be picked up and returned at the owning library. That’s what was being asked.

 

That is correct and how it worked in Washington COunty OR

 

Thanks, that’s what I was asking about.

 

Charlow, Maddie A. (Library) (External)

Could we briefly go over the reports capability before ending the demonstration?

Yes – We are going to show you one of the 3 reporting options.  The Polaris Report Manager has 270+ “canned” reports that can be subscribed to or emailed.  The Simply Report tool let’s you dive deeper into the data.

 

Can the ability to modify item records (as you’re displaying) be assigned to certain user roles and not to others?

Rose Harrison (Unverified)

Can the ability to modify item records (as you’re displaying) be assigned to certain user roles and not to others?

Yes – staff permissions are very granular.  Staff might see the MARC, but they can be blocked from making changes.  Staff permissions are as flexible

 

For academic library questions, Wilmington University would also love to know about options

 

For school libraries, do you have a textbook module, or way to track equipment loans?

 

can local images be added to either local authors or LOT items?

 

are their hold wrappers?

 

Stephanie Prigoff (External)

can local images be added to either local authors or LOT items?

Yes, local images can be added to

Michelle Hughes (External)

For school libraries, do you have a textbook module, or way to track equipment loans?

We do not have textbook module.  Most of our libraries catalog textbooks.

 

so it is in an 856 for local image?

 

Yes, I believe so. Sarena uses 856 for our LOT images

 

Can you send SMS notices

 

are patron SMS numbers searchable?

 

can patrons renew accounts themselves online?

 

Rose Harrison (Unverified)

can patrons renew accounts themselves online?

Yes.patrons can renew accounts themselves.

 

I may have missed this answer, but is there an option for online registration (patron self registration)?

 

yes